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ITIL Passing Scores & Averages

On each ITIL exam, there are 40 questions at the Foundation level, and depending how you do, you will receive either a pass or fail result score.

The passing score for the ITIL exam is the same across all exam institutes. The pass mark for each exam is 65% correct for the Foundation level, which equates to getting 26 out of the 40 questions correct. The two main components that test takers are assessed on are awareness and comprehension. In other words, are you aware of certain practices, processes, and potential IT issues, and do you understand these practices, processes, and potential IT issues within the organization.*

The best advice to give anybody before taking any ITIL exam is to prepare. Although it may seem unnecessary for some IT management professionals, it is truly best to study the practice materials and take ITIL practice tests prior to heading into the exam in addition to an accredited ITIL course.

Citations: *

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