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Online ITIL exam Prep Community Performance

Below is a live calculation of the top ITIL process areas based on 180,813 ITIL practice exams taken online by ITIL Prime members.

Live Rank ITIL Process Area Community Average
      1 The Service Lifecycle 83.84%
      2 ITIL Selected Functions 83.42%
      3 ITIL Generic Concepts and Definitions 81.60%
      4 ITIL Technology and Architecture 79.18%
      5 Service Management as a Practice 76.99%


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New! Complete ITIL Certification Kit Includes Training and Exam