Below is a live calculation of the top ITIL process areas based on 181,333 ITIL practice exams taken online by ITIL Prime members.
Live Rank |
ITIL Process Area |
Community Average |
1 |
ITIL Technology and Architecture |
75.67% |
2 |
ITIL Generic Concepts and Definitions |
70.61% |
3 |
ITIL Selected Roles |
69.00% |
4 |
The Service Lifecycle |
67.34% |
5 |
ITIL Selected Functions |
64.00% |
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