Below is a live calculation of the top ITIL process areas based on 180,002 ITIL practice exams taken online by ITIL Prime members.
Live Rank |
ITIL Process Area |
Community Average |
1 |
The Service Lifecycle |
85.25% |
2 |
ITIL Selected Functions |
85.08% |
3 |
ITIL Generic Concepts and Definitions |
82.69% |
4 |
ITIL Technology and Architecture |
82.33% |
5 |
Service Management as a Practice |
79.30% |
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