Below is a live calculation of the top ITIL process areas based on 179,872 ITIL practice exams taken online by ITIL Prime members.
| Live Rank |
ITIL Process Area |
Community Average |
| 1 |
The Service Lifecycle |
84.49% |
| 2 |
ITIL Selected Functions |
84.14% |
| 3 |
ITIL Generic Concepts and Definitions |
81.69% |
| 4 |
ITIL Technology and Architecture |
81.44% |
| 5 |
Service Management as a Practice |
78.48% |
Organizations who rely on ITIL Prime