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ITIL Exam Requirements

According to the ITIL handbook and exam texts, the requirements for different ITIL certifications vary, as there are different levels of ITIL exams.

There are four different types of certifications you can receive, and the requirements vary for each. Here are the four ITIL examinations and their requirements, starting from least amount of difficulty to most amount of difficulty:*

  • The ITIL Foundation Certificate - Entry level exam, training is recommended but not required.
  • The ITIL Intermediate Level - Must have an ITIL Foundation qualification and take an accredited training course for each ITIL Intermediate module.
  • The ITIL Expert Level - Must have achieved an ITIL Intermediate Level and accumulated 22 course credits through the first two ITIL levels, including ITIL’s Managing Across the Lifecycle (MALC) course and exam.
  • The ITIL Master Level - Must have achieved an ITIL Expert Level and at least five years in a leading role in IT service management; the final ITIL Master curriculum will vary by professional.

These ITIL eligibility requirements are important in maintaining the ITIL best practices and the level of professionalism that ITIL-certified IT managers display in the workplace.

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