ITIL Practice Exams New! ITIL Certification Kit | Member Login | Contact & Support


Take your ITIL Intermediate Exam Online or In Person - $399.00


Take the Exam Online from any Country, or at a Local Test Center

Take any of the ITIL Intermediate exams directly from your computer quickly and easily, or visit a local test center to take the exam in person. Passing results and a digitally signed certificate will be presented immediately following the exam. You will also be mailed a printed certificate.


  • Take a fully accredited ITIL Intermediate exam, directly from your computer
  • Also valid for taking your exam in person at a local testing center
  • Take your ITIL Intermediate exam from any country, regardless of location
  • Digitally signed exam certificate provided immediately following exam

Exam Requirements




Webcam required for all online exams

"As someone who needed to take the exam quickly and with as little hassle as possible, online seemed the way to go. I would recommend this service to anyone in the UK needing to sit the exam online, and indeed anywhere else in the world." Mike Briggs, ITIL - Capital One UK, Ltd - Nottingham, United Kingdom


Easily Register for Your ITIL Intermediate Exam

Step 1

  • Register for your ITIL Intermediate Exam

Step 2

Step 3

ITIL Intermediate Exam Requirements

ITIL Foundation Certificate Required

Students will be required to show proof they have acquired the ITIL Foundation certificate prior to scheduling their ITIL Intermediate exam. Once you register, your confirmation email will include instructions on how to submit proof of your ITIL Foundation certificate electronically.

Any of the following will be acceptable:

  • Copy or scan of Foundation certificate issued to you
  • Copy or scan of Foundation test results issued to you
  • Copy or scan of Official letter confirming you passed
  • Email address used to take Foundation exam through CSME

Completion of Accredited Course Required

In addition, students will need to show proof they have completed the ITIL Intermediate course related to the specific exam they are registered for. Once you register, your confirmation email will include instructions on how to submit proof electronically. Looking for an accredited ITIL Intermediate course?

Any of the following will be acceptable:

  • Copy or scan of certificate for course completion from accredited training provider
  • Copy or scan of a letter from an accredited training provider for course completion

Required: ITIL Foundation Certificate

Required: Completion of Accredited Course



Accredited and Proctored by ITIL Exam Institute, CSME

As an ITIL Accredited Training Organization (ATO), the Foundation exams offered through ITIL Prime are authorized and proctored by CSME. ITIL Prime's accreditation status may be viewed here. CSME (Certification Subject Matter Experts) is an official ITIL certification body that has operated in accordance with ITIL examination Instutite (EI) standards for more than 10 years.



ITIL Intermediate Exam Supported Languages

The ITIL Foundation exam is offered in the languages listed below. Following registration, the exam taker will identify the appropriate language for their exam.
Language availability follows official OGC Foundation Exam Language Availability guidelines.

  • English
  • Arabic
  • Brazilian Portuguese
  • Castilian Spanish
  • Chinese
  • Czech 
  • Danish
  • Dutch
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Latin American Spanish
  • Polish
  • Romanian
  • Swedish


Take your ITIL Intermediate Exam Online or In-Person

Taking your ITIL Intermediate Exam Online

Ideal for those test takers who do not live near an accredited ITIL testing center, or have schedules which make it difficult to take the ITIL Intermediate exam in person. The online method is proctored by CSME, and can be taken from any computer with a webcam. This exam is identical in content and time limits to the in-person exam, such as those taken at Prometric.


  • Online testing software and ITIL exam proctor included in price
  • Take the exam from any country, regardless of location (see below for supported languages)
  • Schedule the exam for a day and time convenient for you
  • Results and exam certificate are presented immediately following the exam

Taking your ITIL Intermediate Exam at a Local Test Center

If you prefer to take your ITIL Intermediate exam in person, authorized testing centers available worldwide. In-person exams are proctored by facility staff who are on site, and exam results are delivered immediately following completion of the exam. Certificates for those who pass will be presented immediately after the exam.


  • Included in price - choose from hundreds of testing centers located worldwide to take your exam - Find a Test Center
  • Exam offered in multiple country locations and languages (see above for supported languages)
  • Schedule the exam for a day and time convenient for you
  • Results and exam certificate are presented immediately following the exam

Taking an ITIL Intermediate Exam from Your Computer

System Requirements

Obtaining your ITIL certification online requires the following:


Register Below for an
ITIL Intermediate Exam

All Exam Vouchers Valid for Online or In-Person Exams

ITIL Intermediate exam vouchers offered through ITIL Prime are designed to be flexible, easy to redeem, and cost effective. Take your exam online, or at an accredited test center and receive your results instantly.

Register below for an ITIL Intermediate Exam

ITIL V3 exam

"Taking my ITIL exam online was an awesome experience. I was caught up in a complicated pregnancy that forced me to stop working. I decided to study ITIL and thanks to ITIL Prime, I was able to take and pass the exam in my eighth month of pregnancy! Thank you ITIL Prime!" Jean Agnes Volski, ITIL - Sydney, Australia

Webcam required for all online examsContact Us for Group Rates      

 ITIL V3 exam TitleExam Voucher EligibilityExam Voucher ExpiresRegistration Price 
View Exam Details

ITIL Service Strategy Certification (SS)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Service Strategy Certification (SS)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Service Design Certification (SD)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Service Design Certification (SD)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Service Transition Certification (ST)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Service Transition Certification (ST)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Service Operation Certification (SO)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Service Operation Certification (SO)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Continual Service Improvement Certification (CSI)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Continual Service Improvement Certification (CSI)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Operational Support & Analysis Certification (OSA)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Operational Support & Analysis Certification (OSA)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Release Control & Validation Certification (RCV)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Release Control & Validation Certification (RCV)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Service Offerings & Agreements Certification (SOA)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Service Offerings & Agreements Certification (SOA)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Planning, Protection & Optimization Certification (PPO)
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course and has attained ITIL Foundation certificate. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Planning, Protection & Optimization Certification (PPO)
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)
View Exam Details

ITIL Managing Across the Lifecycle (MALC) Certification
Exam Voucher


  Included with your exam registration:
* Exam accredited by ITIL Exam Institute CSME
* Exam voucher that never expires
* Take the exam online with a valid web cam
* Take the exam in person at a local test center
* Instant email confirmation following purchase
* Results and certificate immediately following exam

Register Now 

Prerequisites: Must be ITIL Foundation Certified and have taken accredited ITIL course
Exam Accredited by ITIL Exam Institute CSME
Price: $399.00 (USD)   Register Now

   

Official ITIL Intermediate exam voucher - Valid for online proctored exam, or valid for in-person exam at local testing center. Exam administered and proctored by CSME. Online exam requires free-standing webcam. Requires proof that student has completed an accredited course, has attained ITIL Foundation certificate, and has earned a minimum of 17 ITIL Credits. Following purchase, you will receive an email with instructions on how to provide proof electronically. * Please note that exam vouchers are valid for six (6) months from the date of purchase.


ITIL Managing Across the Lifecycle (MALC) Certification
Exam Voucher
Valid for online exam
Valid for in-person exam
Does not expire $399.00 (USD)