Below is a live calculation of the top 5 ITIL process areas based on 59,380 ITIL practice exams taken by ITIL Prime members.
| Live Rank |
ITIL Process Area |
Community Average |
| 1 |
The Service Lifecycle |
86.13% |
| 2 |
ITIL V3 Generic Concepts and Definitions |
84.90% |
| 3 |
ITIL V3 Selected Functions |
82.74% |
| 4 |
ITIL V3 Selected Roles |
81.23% |
| 5 |
ITIL V3 Technology and Architecture |
80.32% |