Below is a live calculation of the top ITIL process areas based on 170,952 ITIL practice exams taken online by ITIL Prime members.
| Live Rank |
ITIL Process Area |
Community Average |
| 1 |
The Service Lifecycle |
85.41% |
| 2 |
ITIL Selected Functions |
84.37% |
| 3 |
ITIL Generic Concepts and Definitions |
83.40% |
| 4 |
ITIL Technology and Architecture |
82.77% |
| 5 |
ITIL Selected Roles |
79.89% |
Organizations who rely on ITIL Prime