Below is a live calculation of the top ITIL process areas based on 177,259 ITIL practice exams taken online by ITIL Prime members.
Live Rank |
ITIL Process Area |
Community Average |
1 |
The Service Lifecycle |
85.02% |
2 |
ITIL Selected Functions |
84.13% |
3 |
ITIL Generic Concepts and Definitions |
82.75% |
4 |
ITIL Technology and Architecture |
81.83% |
5 |
ITIL Selected Roles |
79.17% |
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