Below is a live calculation of the top ITIL process areas based on 181,749 ITIL practice exams taken online by ITIL Prime members.
Live Rank |
ITIL Process Area |
Community Average |
1 |
ITIL Technology and Architecture |
89.38% |
2 |
ITIL Selected Functions |
88.70% |
3 |
The Service Lifecycle |
86.90% |
4 |
ITIL Selected Roles |
85.40% |
5 |
ITIL Generic Concepts and Definitions |
85.17% |
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