Below is a live calculation of the top ITIL process areas based on 181,749 ITIL practice exams taken online by ITIL Prime members.
| Live Rank |
ITIL Process Area |
Community Average |
| 1 |
ITIL Technology and Architecture |
89.38% |
| 2 |
ITIL Selected Functions |
88.70% |
| 3 |
The Service Lifecycle |
86.90% |
| 4 |
ITIL Selected Roles |
85.40% |
| 5 |
ITIL Generic Concepts and Definitions |
85.17% |
Organizations who rely on ITIL Prime