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Included with Your ITIL Class Enrollment

"I just completed the ITIL Foundation Online Training Course and found it to be outstanding. The presenter and supporting material were excellent."
Jeff Annechini, ITIL - IT Services Consultant, USA

ITIL Foundation Class Accredited by EXIN

All courses offered by ITIL Prime are fully accredited by EXIN, a benchmark for quality in the field of ITIL and IT Service Management (ITSM). As such, all class curriculums offered by our course providers have been closely assessed by EXIN for quality. In addition, our classes are preapproved for 22 PDU credits by the Project Management Institute (PMI). All classes in our ITIL class schedule are accredited.

Focused ITIL Certification Curriculum

Each class will intensively cover all areas of the latest ITIL 2011 Foundation Syllabus, and will instill a comprehensive knowledge of the ITIL Core Volumes. Students will leave with a solid understanding of ITIL concepts, terminology, and IT Service Management (ITSM). Further, students will be ready to apply these principles in their job, and well-equipped to pass the ITIL Foundation exam.

All classes accredited by EXIN

Intensive course curriculum

Extensive Course Materials Included with Every Class

Every student is provided with the most effective course materials currently available on the market, including offline exam preparation tools, a comprehensive class manual officially endorsed by AXELOS, ITIL reference guide, and access to realistic exam simulation tools. All course materials are included free of charge with student enrollment.

ITIL Prime Online Membership Included

Master the pace, subject matter, and difficulty of the ITIL Foundation exam with a free membership to ITIL Prime's accredited online exam practice system (a $59.00 value). You will have access to over 700 ITIL practice exam questions, answers, and detailed explanations; including detailed score reports which save you time by pinpointing ITIL 2011 syllabus areas which require more study.

Study materials and tools included

Membership to ITIL Prime included

One-on-one QA session with Instructor

Similar to in-class courses, students will be encouraged to engage with the instructor. As an added bonus, all students will be allotted time for "one-on-one" sessions with their instructor, to answer questions and clarify concepts.

Email Access to Your ITIL Instructor

We understand that students have questions outside of class hours. All students will be provided with direct email access to their instructor, in the event they have additional questions or feedback on ITIL-related topics.

Interact directly with instructors

Responsive course instructors

ITIL Certification Exam Included with Enrollment

With a near-perfect 97%+ first time pass rate, we guarantee you will pass the ITIL Foundation exam and become certified. If you do not pass the ITIL exam the first time, you will be provided with free instructor assistance, and free course re-enrollment. Review our complete no-nonsense exam pass guarantee.

The Best Classes at the Lowest Prices

All online classes offered through ITIL Prime must adhere to an exhaustive list of quality and pass rate guidelines. In addition, our extensive technology infrastructure allows us to offer classes at the lowest prices in the industry. Students can be sure they are receiving an incredible value.

Guaranteed to pass the exam

The best course value available