ITIL Practice Questions

Which ITIL Foundation Exam am I Taking?

 
ITIL V2 Foundation Exam
  • Primary areas tested on are the 11 key ITIL processes of Service Support and Service Delivery
  • You have a scheduled exam at Prometric or via a course proctor
  • Institutes which administer this exam
    • EXIN - (Exam number: EX0-100)
    • ISEB - (Exam number: BH0-001)

ITIL V3 Foundation Exam
  • Primary areas tested on are the 5 Service Lifecycle phases
    • Service Strategy
    • Service Design
    • Service Transition
    • Service Operation
    • Continual Service Management
  • Institutes which administer this exam:
    • EXIN, ISEB, APM Group, Loyalist
  • This exam may not be offered in all regions by Prometric.